How Compass ABA Improved Audit Readiness with Brellium — Brellium
How Compass ABA Improved Audit Readiness with Brellium
Compass ABA achieved over 70% time savings in auditing by automating documentation compliance with Brellium, enabling their team to protect thousands of patient visits monthly with confidence.
Brellium has not only saved us countless hours but also dramatically improved the quality of our documentation and audit readiness. It's a game-changer for ABA provider groups.
— Joseph O’Keefe, Founder and CEO, Compass ABA
Overview
Compass ABA Therapy provides personalized, evidence-based Applied Behavior Analysis (ABA) services to children and young adults with autism and their families. With over 200 providers across New Jersey, New York, and New Mexico, Compass ABA is dedicated to delivering high-quality care and support.
Compass ABA struggled with the time-consuming and error-prone process of session note auditing. Handling over 3,000 session notes monthly, the team faced significant challenges in maintaining compliance with payer requirements and ensuring documentation accuracy.
By adopting Brellium to automate session note reviews, Compass ABA streamlined its processes, improved compliance, and significantly reduced audit risks.
Challenge
Before using Brellium, Compass ABA relied on manual processes to review over 3,000 session notes each month. Clinical Supervisor Jaira Forman spent 35 hours a week manually auditing session notes, leaving little time for her other responsibilities.
The manual approach was not only labor-intensive but also prone to errors, leading to frequent billing rejections and revenue bottlenecks. Recognizing the need for a more efficient solution, Compass ABA partnered with Brellium to eliminate these inefficiencies and improve documentation quality.
Solution
Compass ABA implemented Brellium’s AI-powered session note auditing platform to address their challenges head-on.
- Automated Session Note Reviews: Compass ABA worked with Brellium to create custom audit criteria. Brellium instantly checks 100% of session notes based on these criteria.
- Time Sheet Matching: Brellium helps to verify end of month billing by quickly cross-checking session details, including CPT codes, supervisor assignments, and place of service details.
- Streamlined Error Identification: Automated email alerts flagged incomplete or inaccurate session notes before submission, preventing costly payer rejections.
- Comprehensive Reporting: Brellium Analytics provided actionable insights into documentation practices, such as session note accuracy by provider and location, allowing the team to address compliance gaps proactively.
“Brellium has enabled us to correct errors before submission, significantly improving accuracy and reducing delays in reimbursement,” said Forman.
Joseph O’Keefe added, “What really sets Brellium apart is their willingness to collaborate and adapt to our needs. We’ve pitched some pretty ‘out-there’ ideas to improve efficiency, and their team has consistently delivered custom solutions that work seamlessly for us.”
Results: Over 70% Time Savings
Since adopting Brellium, Compass ABA has achieved transformative results:
- Over 70% Time Savings: Auditing time dropped by more than 70%, freeing QA staff to focus on clinical oversight and strategic initiatives.
- Significant Error Reduction: Documentation errors decreased substantially, enhancing compliance with payer requirements.
- Improved Cash Flow: Faster, error-free billing minimized revenue bottlenecks and reduced the frequency of rejections.
- Enhanced Audit Readiness: Consistently high-quality documentation has made Compass ABA better equipped to respond to audits quickly and confidently.
“We used to worry about audits keeping us awake at night. Now, Brellium handles it all seamlessly,” said O’Keefe.
Conclusion
By partnering with Brellium, Compass ABA has transformed its session note auditing process, achieving exceptional efficiency, accuracy, and compliance. Brellium’s innovative technology and customer-focused approach have set a new standard for ABA provider groups, enabling them to grow and maintain the highest standards of care.
“If you’re an ABA provider and not using Brellium, you’re doing your business a disservice,” said O’Keefe. “We’re excited to see what Brellium will offer next as they continue to innovate and support providers like us.”
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